*updated* Problems with my phone - Incompetence of Telia Sonera
After a few weeks of trouble shooting various problems all issues are now resolved! I also got a good explanation from Telia and a nice compensation. So, no more hard feelings from my side towards Telia Sonera.
A few weeks ago i got Telia Fiberlan which is a fiber service containing Telephony, TV and Internet via fiber. TV and Internet work OK but …..
For several weeks i have been trying to move my home phone number from Bredbandsbolaget to Telia. Telia has had all sorts of strange explanations about what was wrong and blamed the problems on me and Bredbandsbolaget
surprise surprise.
When I first was in contact with Telia about my home phone subscription with them I gave them a written authorization to terminate my contract with Bredbandsbolaget. I did that on Telias request. Telia told me that i would be able to use my home phone within 5 work days, so far so good (I thought). Read more…
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